Manufacturing scenario: Optimizing asset management

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Available with: Microsoft 365 Copilot and Copilot Studio Scenario level:
Extend

KPIs impacted

Production downtime

Supply chain performance

Value benefit

Cost savings

Increase revenue

Using Copilot for optimizing asset management


1. Summarize production performance

A production manager needs to regularly monitor factory assets to quickly address potential inventory shortages and machine downtime.

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Business Chat3

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Copilot Studio

Benefit: Create a factory asset performance summary report highlighting the operational status of machinery, underperforming machine alerts, and schedule of upcoming maintenance.

2. Analyze alerts

Review and analyze a critical machine that is showing decreased efficiency that may be impacting production.

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Business Chat3

Copilot Studio icon

Copilot Studio

Benefit: Create a table with detailed analysis of a specified machine that includes performance trends, predictive maintenance dates,  potential issues, and include recommended preemptive actions.

3. Request diagnostics

To confirm what the issue with the machine is, a diagnostic request must be made to generate a ticket for a diagnostic check.

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Business Chat3

Copilot Studio icon

Copilot Studio

Benefit: Draft a message requesting a diagnostics check based on the analysis of the machine that can be pasted in a modal over Teams to generate a ticket and track the open item.

4. Review material processing

For materials processing the production manager tracks efficiency metrics and inventory levels to keep at optimal production rates.

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Business Chat3

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Copilot Studio

Benefit: Create a table showing efficiency metrics and inventory levels for manufacturing supplies highlighting potential material shortages or surpluses.

5. Replenish inventory

Based on inventory levels, the production manager needs to check available stock with their suppliers.

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Business Chat3

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Copilot Studio

Benefit: Provide an inventory report for the primary and back up suppliers that includes availability and pricing.  Draft a message that includes the inventory report requesting the order be placed with the desired vendor.

6. Review machine efficiency

Looking for ways to improve maintenance efficiency, the production manager wants visibility into the mean time to repair (MTTR) for each machine.

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Business Chat3

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Copilot Studio

Benefit: Show the MTTR metrics and include suggestions for improvements in processes, tools, preventative maintenance, or staff training that can improve response times and share with the team.

1Access Copilot at copilot.microsoft.com or the Microsoft Copilot mobile app and set toggle to “Web”.

2Access Business Chat at copilot.microsoft.com or the Microsoft Copilot mobile app and set toggle to “Web”.

3Copilot agents allow Microsoft 365 Copilot to access your company-specific apps. In the past, this would have required an API call to get data from a system of record. The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.

The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.