Using Copilot in Operations

Use our guidance for Operations to get inspired, empower your workforce, and realize value from your Copilot investment. Get started with Copilot for Microsoft 365, or go even further with Copilot Studio and other Copilot extensions to streamline business processes.

Download the Operations scenarios kit

Goals and challenges

Modern operations teams grapple with rising talent costs, supply chain issues, and the imperative of digital transformation. To thrive, operational leaders must explore ways to streamline or automate internal processes and enhance efficiency.​

Transform Operations processes

Business reviews




Microsoft Copilot opportunity to impact key functional area KPIs

Review our KPI overviews and view additional scenario details.

Employee satisfaction

Leverage Microsoft’s Copilot to streamline operations, enhance efficiency, and deliver exceptional service, ensuring employee satisfaction.​

Manage risk

By identifying anomalies, suggesting preventive measures, and streamlining processes, Copilot enhances operational reliability and minimizes risks.

Operational efficiency

By streamlining processes, optimizing resources, or identifying bottlenecks, Copilot can help inform decision making and drive productivity.

Operations roles

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Frontline Worker

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Business Manager

Operations Manager icon

Operations Manager

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