Sales scenario: Make a customized pitch (Copilot for Microsoft 365)

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Available with: Copilot for Microsoft 365 Scenario level:

KPIs impacted

Close rate

Revenue per sale

Opportunities pursued

Value benefit

Revenue growth

Employee experience

Using Copilot to make a customized pitch (Copilot for Microsoft 365)

1. Prepare for discovery session​

Collaborate with your team to prepare for the customer discovery session by using Microsoft Copilot in Loop to generate ideas and enhance collaboration.​

Microsoft Loop icon

Copilot in Loop

Collaborate as a team using Copilot as a key contributor of creative ideas.​

2. Research the company​

Validate your ideas and learn more about your customer by asking Copilot1 to summarize their online annual report. Prompt Copilot2 for a summary of the account, pulling in CRM insights with Copilot for Sales.​

Microsoft Copilot icon


Microsoft Copilot icon


Rapidly pulling information such as IT spending changes and new product releases from lengthy documents can save time.​

3. Review interactions

Prompt Copilot to create a bulleted list of notes prior to the meeting using recent customer email threads to understand the customer asks. Have Copilot prepare a script for the call.​

Microsoft Copilot icon


Save time searching for information in chats and emails and get a more complete picture than you may have if you quickly scanned the threads.​

4. Update the sales presentation​

Use Copilot in PowerPoint to add a new ​ slide to the presentation deck using customer details from the email summary ​ and visuals relevant to their industry.​

PowerPoint icon

Copilot in PowerPoint

Quickly personalize pitch presentations with talking points and date specific to your customer.

5. Summarize the meeting​

After the meeting is over, review the meeting recap from Copilot in Teams for key points and action items. ​

Microsoft Teams icon

Copilot in Teams

Avoid listening to meeting recordings and spend that time improving the proposal.​

6. Create the proposal

Create the final proposal by prompting Copilot in Word to generate a draft, adding information from the customer meeting to the prompt to enhance the draft.​

Word icon

Copilot in Word

Improve the quality of the proposal by asking Copilot to make improvements and focus on specific topics.​

1Access Copilot at or the Microsoft Copilot mobile app and set toggle to “Web”
2Access Copilot at, the Microsoft Copilot mobile app, or the Copilot app in Teams, and set toggle to “Work”