IT scenario: General IT prompts (Microsoft Copilot only)

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Available with: Microsoft Copilot Scenario level:

KPIs impacted

Reduce costs

Outage response

Value benefit

Revenue growth

Employee experience

Using Copilot to general it prompts (Microsoft Copilot only)

1. Research

Use Microsoft Copilot to stay up-to-date with the latest technologies and best practices through continued learning.

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Sample Prompt: I want to learn more about how to implement [tool, service]. Provide a high-level outline with guidance on how to implement, best practice set ups, how to get leader buy-in, etc.

2. Create IT documentation

Use Copilot to create and update documentation for IT processes, configurations, and troubleshooting guides.

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Sample Prompt: Create a 2-page document detailing
the architecture
of [system] in non-technical language. Be sure to incorporate key features, technologies, and a process diagram.

3. User training

When you choose to implement a new service or product to your organization, use Copilot to streamline the user training process.

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Whiteboard icon

Copilot in Whiteboard

Sample Prompt: I am training new users on our [software, system, tool]. Create an outline for a 30-minute training including key concepts, demos, and best practices.

4. IT inventory management

Use Copilot to help manage and regularly update your IT inventory.

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Sample Prompt: Outline the key information needed for an IT asset inventory system and some suggestions for how to maintain these logs.

5. Backup and Recovery

Copilot can help you stay on top of your backup and recovery processes.

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Sample Prompt: Provide an example of a PowerShell script that takes daily snapshot backups of Azure Storage volumes, organizes logically, and removes snapshots older than 30 days for compliance.

6. Code review

Ask Copilot to help fix issues that arise from a code review.

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Sample Prompt: Rewrite this code so that it will no longer have an error when the user picks an invalid product type. Also add comments and provide a summary of what it does: <code>

1Access Copilot at or the Microsoft Copilot mobile app and set toggle to “Web”
2Access Copilot at, the Microsoft Copilot mobile app, or the Copilot app in Teams, and set toggle to “Work”