人事シナリオ: Automate benefits query management
シナリオガイドをダウンロード利用可能な： Copilot for Microsoft 365 | Copilot Studio シナリオレベル:
影響を受けるKPI
Turnover rate
オンボーディング時間
価値のメリット
コスト削減
従業員の経験
Using Copilot to automate benefits query management
1. Create a chatbot
Create a custom copilot accessing HR information in Microsoft Graph with guided prompts around employee benefits. Once ready, launch it as an app in Microsoft Teams for your organization.
TeamsのCopilot
Copilot スタジオ
Streamline the benefits inquiry process with instant, 24/7 chatbot assistance.
2. Benefits analysis
Employees may ask the chat bot for more details about specific benefits.
TeamsのCopilot
Copilot スタジオ
Match employee criteria with the best available benefits packages.
3. Recommendation
Employees can provide the chat bot with desired outcomes and ask Copilot to pull specific benefits recommendations.
TeamsのCopilot
Copilot スタジオ
Providing tailored recommendations helps employees make informed decisions about their benefits.
4. Feedback collection
Use the chat bot to automate the feedback collection in a database for analysis.
TeamsのCopilot
Copilot スタジオ
Gathering feedback allows for the refinement of the recommendation process.
5. Administration assistance
Leveraging the feedback collected, use Copilot in Word to update employee resources and knowledge bases.
WordのCopilot
Streamlining the administration process reduces HR workload and improves accuracy.
6. Reporting
Use Copilot in Word to help draft a report on employee sentiment regarding resources, benefits, and potential improvements.
WordのCopilot
Reporting on trends and satisfaction helps HR to continually improve the benefits offerings.
