Filter sessions
AI in SharePoint in action
Bryan Wofford
SharePoint is home to far more than documents—it’s where teams build pages, manage lists, and organize the content that powers everyday work. In this session, we’ll demonstrate how AI in SharePoint helps you bring order to that growing set of informa... Read more
Download presentationAvoiding the “Go-Live hangover”: Battle-tested best practices for Contact Center implementations
Vinoth Balasubramanian
Contact Center implementations often succeed technically—but struggle operationally. In this session, we’ll share real-world lessons learned from deploying contact centers on Dynamics 365 Customer Service, focusing on what actually makes implementati... Read more
Download presentationBackstage event production with Microsoft 365 Copilot
Bryan Wofford
“Backstage” is the behind-the-scenes operating system of an event: speaker readiness, run-of-show, deck flow, rapid changes, and nonstop communications. Internally at Microsoft our Community team uses Microsoft 365 Copilot for event production. In th... Read more
Download presentationBuilding enterprise AI agents: From low‑code Copilot Studio to GitHub Copilot integration
Minhaj Sahibzada
AI agents are quickly becoming first‑class participants in enterprise workflows bridging business automation and software development. In this TechCon Chicago session, you’ll learn how to build low‑code AI agents using Microsoft Copilot Studio and ex... Read more
Download presentationBuilding smarter agents: What’s new in Agent Builder and what’s coming next
Bryan Wofford
Agents are redefining how work gets done in Microsoft 365—and Agent Builder is how you bring them to life. This session covers the latest updates in Agent Builder, including new capabilities that make creating, managing, and scaling agents easier tha... Read more
Download presentationDriving productivity with Power BI and Microsoft 365
Lauren Faber
Discover what's new and upcoming for Power BI integration with M365 - with insights from the Power BI product team! Learn how to drive productivity and deepen your organization's data-driven culture. In this session we will walk through what's availa... Read more
Download presentationEngage everywhere: Communities, events, and storylines in Teams, powered by AI
Steve Nguyen
Discover how Viva Engage’s deep integration with Teams, enhanced by AI, enables seamless connection, communication, and knowledge sharing for all employees. Learn how organizations unify event capabilities, drive engagement, and foster belonging—whet... Read more
Download presentationExtending Copilot with connectors: Powering intelligent agents with your data
AJ Goldie
Copilot is most powerful when it understands your organization’s data. In this session, you’ll learn how Copilot connectors unlock access to enterprise content—allowing agents to reason over knowledge from systems like ServiceNow, Salesforce, Conflue... Read more
Download presentationFrom AI promise to proven impact: Building business cases that deliver ROI
Vinoth Balasubramanian
Customers don’t hate voice bots—they hate bad voice bots. In this session, we’ll show how to design intelligent, human-centered voice experiences using Copilot Studio. Learn how to balance automation with empathy, design natural conversational flows,... Read more
Download presentationSecure and govern AI and agents with Microsoft and agents 365
Craig Jahnke
AI changes the threat landscape—and agents expand the attack surface. In this session, learn how to secure and govern Microsoft 365 Copilot and Agents with practical, tenant-ready guardrails. We’ll cover how to limit agent sprawl, apply least-privile... Read more
Download presentationThe next generation of community storytelling: Powered by AI
Jonathan Jones
What happens when community storytelling meets the power of AI? In this session, Jonathan Jones shares how a new generation of creators is reimagining community engagement through the Microsoft Community Studio—from live webinars, to learning series,... Read more
Download presentationWhat’s new in the Microsoft 365 Copilot App: Your AI command center for work
Michael Goad
The Microsoft 365 Copilot app is quickly becoming the front door to AI-powered productivity. In this session, we’ll walk through what’s new in the Copilot app and how it serves as a central starting point for prompts, agents, and personalized work ex... Read more
Download presentationWhy Power BI Copilot works (and when it doesn’t)
Sanjay Raut
Copilot isn’t random—your data just needs to be AI‑ready. Learn what actually drives consistent results in Power BI Copilot. Power BI Copilot can generate insights in seconds—but many users experience inconsistent, confusing, or low‑confidenc... Read more
Download presentationWork smarter with OneDrive: AI-enhanced productivity across Microsoft 365
Bryan Wofford
Discover how Microsoft OneDrive is evolving into an AI-powered hub for modern work—bringing together secure file access, intelligent insights, and seamless collaboration across Microsoft 365. This session explores how OneDrive enables users to access... Read more
Download presentationYour Copilot adoption playbook: Getting started with Microsoft Adoption Resources
Bryan Wofford
Successful Copilot adoption doesn’t start with technology—it starts with people and process. This session introduces adoption.microsoft.com as your central hub for driving Copilot and Microsoft 365 adoption at scale. You’ll learn how to use readiness... Read more
Download presentation
