Operations scenario: Simplify tasks for operations employees (Microsoft Copilot only)
Available with: Microsoft Copilot Scenario level:
KPIs impacted
Improve efficiency
Employee satisfaction
Value benefit
Cost savings
Employee experience
Using Copilot to simplify tasks for operations employees
1. Draft a shift summary
Provide a few brief details of what happened on the shift and ask Copilot to turn it into a shift report.
Copilot Chat
Benefit: The manual for a piece of equipment has gone missing. Ask Copilot to find the required maintenance procedure.
2. Simplify documentation
Provide a few brief details of what happened on the shift and ask Copilot to turn it into a shift report.
Copilot Chat
Benefit: Save time on shift turnovers to focus on higher-value tasks
3. Find service manual information
Documentation provided for a new procedure isn’t written very clearly. Ask Copilot to create a draft with simpler writing.
Copilot Chat
Benefit: Ensure that everyone on the team has clear, understandable procedures.
4. Create an incident report
When producing documentation of a safety incident use Copilot to ensure clarity and completeness.
Copilot Chat
Benefit: Use Copilot to ensure that the report is well-written.
5. Draft an email
When bringing up a sensitive topic with a manager in an email ask Copilot to write the first draft.
Copilot Chat
Benefit: Get a first draft faster with Copilot by providing a few details and letting Copilot figure out the best way to say it.
1Access Copilot at copilot.microsoft.com or the Microsoft Copilot mobile app and set toggle to “Web”.
2Access Business Chat at copilot.microsoft.com or the Microsoft Copilot mobile app and set toggle to “Web”.
3Copilot agents allow Microsoft 365 Copilot to access your organization-specific apps. In the past, this would have required an API call to get data from a system of record. The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.
The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.
