Operations scenario: Simplifying tasks for operations employees (Microsoft Copilot only)

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Available with: Microsoft Copilot Scenario level:
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KPIs impacted

Improve efficiency​

Employee satisfaction

Value benefit

Cost savings

Employee experience

Using Copilot to simplifying tasks for operations employees (Microsoft Copilot only)


1. Draft a shift summary​

Provide a few brief details of what happened on the shift and ask Copilot to turn it into a shift report.​

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The manual for a piece of equipment has gone missing. Ask Copilot to find the required maintenance procedure.​

2. Simplify documentation​

Provide a few brief details of what happened on the shift and ask Copilot to turn it into a shift report.​

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Ensure that everyone on the team has clear, understandable procedures.​

3. Find service manual information​

Documentation provided for a new procedure isn’t written very clearly. Ask Copilot to create a draft with simpler writing.​

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Get a first draft faster with Copilot by providing a few details and letting Copilot figure out the best way to say it.​

4. Create an incident report​

When producing documentation of a safety incident use Copilot to ensure clarity and completeness.​

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Use Copilot to ensure that the report is well-written.​

5. Draft an email

When bringing up a sensitive topic with a manager in an email ask Copilot to write the first draft.​

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Get a first draft faster with Copilot by providing a few details and letting Copilot figure out the best way to say it.​

1Access Copilot at copilot.microsoft.com or the Microsoft Copilot mobile app and set toggle to “Web”
2Access Copilot at copilot.microsoft.com, the Microsoft Copilot mobile app, or the Copilot app in Teams, and set toggle to “Work”