Manufacturing scenario: Perform factory maintenance (simple version)

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Available with: Copilot Studio Scenario level:
Extend

KPIs impacted

Production downtime

Supply chain performance

Value benefit

Cost savings

Increase revenue

Using Copilot to perform factory maintenance (simple version)


1. Assessment

Use Copilot to quickly access technical manuals, schematics, and repair histories, query them in natural language, and get responses including troubleshooting instructions.

Benefit: Simplify access to repair information enabling faster and accurate issue resolution leading to reduced downtime.

2. Expert assistance

Use Copilot to identify the right expert for your problem based on a document of subject matter experts for each equipment type.

Benefit: Perform faster and accurate diagnosis and resolutions aided by experts.

3. Safety compliance checklist

Copilot drafts a tailored safety checklist to ensure adherence to both equipment-specific as well as personal safety measures.

Benefit:  Improved safety compliance, avoiding accidents and compliance issues.

4. Repair instructions

Copilot can produce repair instructions in natural language and explain any instructions that are unclear.

Benefit: Speed time to repair and help ensure that repairs are done correctly.

5. Document the work

Document job completion with structured forms or checklists, ensuring all necessary details such as actions taken, parts used, and time spent are accurately captured.

Microsoft Forms icon

Copilot in Whiteboard

Benefit: Streamline documentation, ensuring accurate and comprehensive records that improve the agent’s ability to assist with future repairs.

1Access Copilot at copilot.microsoft.com or the Microsoft Copilot mobile app and set toggle to “Web”.
2Access Copilot at copilot.microsoft.com, the Microsoft Copilot mobile app, or the Copilot app in Teams, and set toggle to “Work”.

The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.