Using Copilot in Government
AI is transforming crucial tasks in the Government such as budgeting, forecasting, communications, and cross-departmental collaboration.
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Transform Government use cases
AI is transforming crucial tasks in the Government such as budgeting, forecasting, communications, and cross-departmental collaboration.
Automate governance and data compliance
To automate the creation, review, and tracking of compliance documentation, generative AI is uniquely positioned to help agencies stay current with evolving regulations. Copilot assists in drafting guidance, summarizing regulatory changes, and assigning follow-up actions, reducing manual workload and audit risk. Built-in security and responsible AI principles ensure data governance is maintained at every step.
Accelerate agency decisions with unified data
Leveraging generative AI helps agencies to unify data from emails, documents, and internal systems to generate actionable insights and summaries in seconds. Leaders can make faster, evidence-based decisions by leveraging AI’s ability to synthesize complex information across departments. Microsoft 365 Copilot supports government agency efforts to streamline collaboration and enhance transparency for critical initiatives.
AI-powered real-time citizen services
With generative AI, government agencies are empowered to deliver instant, accurate responses to citizen inquiries through secure, conversational interfaces in familiar apps. Residents can access services, information, and support in real time, improving satisfaction and reducing call volumes. Microsoft 365 Copilot’s integration with agency data ensures answers are authoritative and compliant.
Automate administrative tasks
Government agencies can use Microsoft 365 Copilot to rapidly draft job descriptions, automate routine communications, and streamline document creation—reducing manual effort and ensuring consistency across roles. By leveraging generative AI, agencies accelerate hiring, improve compliance, and free staff to focus on higher-value work. Copilot integrates seamlessly with familiar Microsoft 365 apps, enabling secure collaboration and productivity without disrupting existing workflows. With built-in data protection and responsible AI principles, agencies can confidently modernize operations while maintaining regulatory standards.
Maintain budgets
Sticking to a budget is critical for government agencies that often have limited financial flexibility.