IT scenario: Streamline service adoption (Microsoft Copilot only)

Download scenario guide Watch how to start with Microsoft Copilot
Available with: Microsoft Copilot Scenario level:
Get started

KPIs impacted

Reduce costs

Decreate app downtime

Value benefit

Revenue growth

Employee experience

Using Copilot to streamline service adoption (Microsoft Copilot only)


1. Research regulation

Use Microsoft Copilot to stay up-to-date with the latest technologies and best practices through continued learning.

Microsoft Copilot icon

Copilot1

Prompt: I want to learn more about how to implement [tool, service]. Provide a high-level outline with guidance on how to implement, best practice set ups, how to get leader buy-in, etc.

2. Create IT documentation

Use Copilot to create and update documentation for IT processes, configurations, and troubleshooting guides.

Microsoft Copilot icon

Copilot1

Prompt: Create a 2-page document detailing the architecture of [system] in non-technical language. Be sure to incorporate key features, technologies, and a process diagram.

3. User training

When you choose to implement a new service or product to your organization, use Copilot to streamline the user training process.

Microsoft Copilot icon

Copilot1

Whiteboard icon

Copilot in Whiteboard

Prompt: I am training new users on our [software, system, tool]. Create an outline for a 30-minute training including key concepts, demos, and best practices.

4. IT inventory management

Use Copilot to help manage and regularly update your IT inventory.

Microsoft Copilot icon

Copilot1

Prompt: Outline the key information needed for an IT asset inventory system and the best way to maintain these logs.

5. Backup and Recovery

Copilot can help you stay on top of your backup and recovery processes.

Microsoft Copilot icon

Copilot1

Prompt: Provide a PowerShell script that takes daily snapshot backups of EC2 volumes, organizes logically, and removes snapshots older than 30 days for compliance.

6. Code review

Ask Copilot to help fix issues that arise from a code review.

Microsoft Copilot icon

Copilot1

Prompt: Rewrite this code so that it will no longer have an error when the user picks an invalid product type. Also add comments and provide a summary of what it does.

1Access Copilot at copilot.microsoft.com or the Microsoft Copilot mobile app and set toggle to “Web”
2Access Copilot at copilot.microsoft.com, the Microsoft Copilot mobile app, or the Copilot app in Teams, and set toggle to “Work”