IT scenario: General IT prompts (Microsoft Copilot only)
Available with: Microsoft Copilot Scenario level:
KPIs impacted
IT management costs
Application downtime
Value benefit
Revenue growth
Employee experience
Using Copilot for general IT prompts
1. Research
Use Microsoft Copilot to stay up-to-date with the latest technologies and best practices through continued learning.
Copilot Chat
Sample Prompt: I want to learn more about how to implement [tool, service]. Provide a high-level outline with guidance on how to implement, best practice set ups, how to get leader buy-in, etc.
2. Create IT documentation
Use Copilot to create and update documentation for IT processes, configurations, and troubleshooting guides.
Copilot Chat
Sample Prompt: Create a 2-page document detailing
the architecture of [system] in non-technical language. Be sure to incorporate key features, technologies, and a process diagram.
3. User training
When you choose to implement a new service or product to your organization, use Copilot to streamline the user training process.
Copilot Chat
Sample Prompt: I am training new users on our [software, system, tool]. Create an outline for a 30-minute training including key concepts, demos, and best practices.
4. IT inventory management
Use Copilot to help manage and regularly update your IT inventory.
Copilot Chat
Sample Prompt: Outline the key information needed for an IT asset inventory system and some suggestions for how to maintain these logs.
5. Backup and Recovery
Copilot can help you stay on top of your backup and recovery processes.
Copilot Chat
Sample Prompt: Provide an example of a PowerShell script that takes daily snapshot backups of Azure Storage volumes, organizes logically, and removes snapshots older than 30 days for compliance.
6. Code review
Ask Copilot to help fix issues that arise from a code review.
Copilot Chat
Sample Prompt: Rewrite this code so that it will no longer have an error when the user picks an invalid product type. Also add comments and provide a summary of what it does: <code>
1Access Copilot at copilot.microsoft.com or the Microsoft Copilot mobile app and set toggle to “Web”.
2Access Business Chat at copilot.microsoft.com or the Microsoft Copilot mobile app and set toggle to “Web”.
3Copilot agents allow Microsoft 365 Copilot to access your organization-specific apps. In the past, this would have required an API call to get data from a system of record. The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.
The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.
