Communications scenario: Drafting social media copy (Microsoft Copilot only)
Available with: Microsoft Copilot Scenario level:
KPIs impacted
Reduce time
Expand audiences
Value benefit
Cost savings
Employee experience
Using Copilot to draft social media content
1. Platform research
Start by selecting the social platform you’ll be posting to and ask Copilot to research the tone and style of posts from the social account you’ll be posting from.
Copilot Chat
Benefit: Ensure social media content resonates with your audience. This strategic alignment sets the stage for authentic engagement
2. Brainstorm
Ask Copilot to suggest a few post ideas on the topic you’re posting about keeping in mind the platform you’re building content for. Then, ask Copilot to generate graphics based on your suggested topics.
Copilot Chat
Benefit: Jumpstart the creative process by brain dumping topics and letting Copilot expand on them. Microsoft Designer can help you bring your ideas to life in seconds.
3. Drafting and refinement
Draft the initial post using Copilot, then refine it using additional prompts to make the content more specific.
Copilot Chat
Benefit: Drafting with Copilot gives you a solid foundation, while refinement ensures the message is polished and engaging. This iterative process helps craft the perfect post.
4. Content sourcing
Ask Copilot to refine your social media post with grounding from a specific document or blog post.
Copilot Chat
Benefit: By sourcing content directly from provided materials, we maintain authenticity, consistency, and security.
5. Platform specifics
Ask Copilot to adapt your draft content in several different posts that have specific character count and that match the tone of the platform you’re posting to.
Copilot Chat
Benefit: Adhering to character limits ensures our message is concise and impactful. Suggested prompt: ‘Can you fit this blog summary into a 140-character tweet?'”
6. Message testing
Before posting, ask Copilot to review your post for tone alignment and potential audience sentiment. Then refine with Copilot until it’s perfect!
Copilot Chat
Benefit: This step ensures that social media content is not only crafted with precision but also maintains the authenticity of our brand.
1Access Copilot at copilot.microsoft.com or the Microsoft Copilot mobile app and set toggle to “Web”.
2Access Business Chat at copilot.microsoft.com or the Microsoft Copilot mobile app and set toggle to “Web”.
3Copilot agents allow Microsoft 365 Copilot to access your company-specific apps. In the past, this would have required an API call to get data from a system of record. The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.
The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.
