Manufacturing scenario: Improve factory operations
Implementation information: Copilot Studio Factory Operations Agent
Available with: Microsoft 365 Copilot and Copilot Studio Scenario level:
KPIs impacted
Production downtime
Overall equipment efficiency (OEE)
Value benefit
Cost savings
Increase revenue
Using Copilot to improve factory operations
1. Data connections
Connect MES (Manufacturing execution systems), QMS (Quality management systems).
Copilot Studio Agent
Benefit: Ensures necessary factory systems and data sources are in place and accessible.
The Factory Operations Agent in Azure AI can assist with this step.
2. Production insights
The production manager can identify the bottlenecks and optimize throughput by receiving detailed insights into critical metrics such as overall equipment effectiveness (OEE), yield, and performance.
Copilot Studio Agent
Benefit: The agent helps to identify inefficiencies and provides actionable insights in natural language for easy understanding and resolution.
3. Root cause analysis
When issues like breakdowns, delays, or defects arise, production teams analyze data to identify root causes such as equipment malfunctions, inefficiencies, or bottlenecks.
Copilot Studio Agent
Benefit: Helps production teams quickly pinpoint the root causes of issues and suggests corrective actions. This speeds resolution, cuts downtime, and prevents reoccurrence.
4. Asset maintenance
To keep equipment reliable, it's important to predict potential failures by looking at sensor data and usage history. This allows for scheduling preventive maintenance to avoid unexpected downtime.
Copilot Studio Agent
Benefit: Predict equipment failures using sensor data and usage history, providing recommendations for preventive maintenance to reduce downtime and extend machinery lifespan.
5. Worker skilling
Skill gaps are identified through data analysis, with tailored training recommended and progress tracked to improve productivity, safety, and employee satisfaction.
Copilot Studio Agent
Benefit: Targeted training boosts productivity and efficiency, enhances safety, and improves employee satisfaction and engagement.
1Access Copilot at copilot.microsoft.com or the Microsoft Copilot mobile app and set toggle to “Web”.
2Access Business Chat at copilot.microsoft.com or the Microsoft Copilot mobile app and set toggle to “Web”.
3Copilot agents allow Microsoft 365 Copilot to access your organization-specific apps. In the past, this would have required an API call to get data from a system of record. The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.
The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.
