Government scenario: Improve communications

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Available with: Microsoft 365 Copilot Scenario level:
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KPIs impacted

Meeting efficiency

Interdepartmental collaboration

Information organization

Value benefit

Better planning

Enhanced teamwork

Structured data

Using Copilot to improve communications


1. Research key priorities

Start with Copilot in Excel to analyze data trends and compile reports on key issues.

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Business Chat2

Example prompt: Retrieve all documents related to communication  planning for [specific projects] from the last 4 weeks.

2. Organize information

Organize and synthesize notes from past meetings and interactions for quick reference with Copilot in OneNote.

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Copilot in OneNote

Example prompt: Compile all relevant notes from past interactions about [specific issue or department].

3. Discuss communications plan

Meet with the key stake holders to discuss the communications plan and delegate responsibilities to team members based on their expertise.

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Copilot in Teams

Benefit: Be present during the meeting by relying on Copilot in Teams for transcription and summary.

4. Develop communication strategies

Use Copilot in PowerPoint to craft impactful presentations outlining communication strategies and their status for key stakeholders.

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Copilot in PowerPoint

Example prompt: Generate a presentation outline for a press release about [specific topic].

5. Create press releases

Enhance content development by using Copilot in Word to create and refine impactful document drafts.

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Copilot in Word

Benefit: Document and socialize the content drafts ensure all requirements are being met, and all necessary approvals have been received.

6. Share decisions and action items

Disseminate crucial information and communications to a broader audience via Copilot in Outlook for swift email correspondence.

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Copilot in Outlook

Example prompt: Draft an email summarizing the decisions and next steps from today’s meeting regarding [specific topic].

1Access Copilot at copilot.microsoft.com or the Microsoft Copilot mobile app and set toggle to “Web”.

2Access Business Chat at copilot.microsoft.com or the Microsoft Copilot mobile app and set toggle to “Web”.

3Copilot agents allow Microsoft 365 Copilot to access your company-specific apps. In the past, this would have required an API call to get data from a system of record. The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.

The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.