Productivity Score​

Get insights into digital transformation with Microsoft Productivity Score. It provides visibility into where the organization is on their digital transformation journey, insights that help identify and enable improved experiences so the organization can reach its goals, and actions to update skills and systems so everyone can do their best work.

Read the latest blog posts

Learn more

Check out the definitive guide to Productivity Score.

Take a guided tour

See the types of insights that Productivity Score can provide in a self guided tour.

Productivity Score areas​​

People experiences

The people experiences shows how the organization is using Microsoft 365 to transform how work gets done in areas like content collaboration, mobility, communication, meetings, and teamwork.

Technology experiences​

The technology experiences helps enable great people experiences and achieve digital transformation goals by optimizing the device experience and network connectivity to ensure apps work well.​

Special reports

Special reports are timely insights that help you measure impact and navigate changes in the workplace that are temporary in nature.​

People experiences​

The people experiences focuses on five categories to help quantify how the organization works​.

  • Communication – Understand how the organization finds and shares information through the use email, chat, and community posts to create a more unified organization and build morale, regardless of location.​
  • Content collaboration – Learn how the organization creates, reads, and collaborates on content in the cloud and how people can save time every week.
  • Mobility – Get insights into how the organization can access files and use Outlook and Teams across all platforms, so that regardless of where people are, they can be productive and help reach their business goals.​​
  • Meetings – Understand how the organization is leveraging meeting best practices to help improve the quality of meetings and what types of meetings the people are having.
  • Teamwork – See if the organization is making use of shared workspaces like SharePoint team sites, group mailboxes, and Microsoft Teams to share information and collaborate for collective success.

To see your organization’s people experiences, you need a commercial Microsoft 365 or Office 365 subscription, and you need to be in the multi-tenant cloud service.

Technology experiences

The technology experiences currently focuses on three categories to help you enable great people experiences and achieve your digital transformation goals.

  • Endpoint analytics – Understand how your organization can be impacted by performance and health issues with your endpoint hardware and software, while providing recommended actions to remediate them.​​
  • Network connectivity – Get visibility into factors affecting your network, paired with suggestions to address problem areas. This enables you to more easily identify and remedy network issues.
  • Microsoft 365 apps health – Get insights into how many devices have the latest productivity and security features by being on the recommended monthly channels for Microsoft 365 Apps.

To get Endpoint Analytics insights, you will need to meet the pre-requisites here here. For Network Connectivity insights to be enabled, you must meet the pre-requisites here.

Special reports

The special reports provide timely insights that help you measure impact and navigate changes in the workplace that are temporary in nature.

  • Business continuity – Due to the global shift to working remotely, your organization’s collaboration norms have changed. Learn by how much and what the new “business as usual” is.​

To get the business continuity report, you need to meet the pre-requisites here.​