Microsoft Scenario Library Healthcare Health Provider – Accelerate clinical research

Available with: Microsoft 365 Copilot and Copilot Studio

Healthcare scenario: Health Provider – Accelerate clinical research

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Scenario

Use Copilot to accelerate clinical research

Empower clinical researchers and healthcare providers to accelerate evidence-based research, streamline collaboration, and unlock actionable insights from complex datasets—without advanced data science skills.

1. Preclinical research

Using the Researcher agent, a clinician can automatically summarize recent publications, clinical trial updates, and internal research memos into a structured report to bring the team up to speed.

Researcher icon

Researcher

Benefit: Save time creating research documents with detailed reports that provide insights and comparisons across complex documents.

Get started with Researcher

Use Copilot in Word to generate drafts for the study protocol from a template and the preclinical research reports. The clinicians can prompt Copilot to add content and make updates as required.

Word icon

Copilot in Word

Benefit: Speeds up protocol development and ensures regulatory alignment.

Use Copilot to generate checklists and questionnaires to be used during the study. Copilot can help refine steps and questions to ensure clarity.

Microsoft Copilot icon

Microsoft 365 Copilot Chat2

Benefit: Quickly generate clear questions and instructions.

Use Copilot to help generate recruitment materials with compelling descriptions and images.

Microsoft Copilot icon

Microsoft 365 Copilot Chat2

Benefit: Copilot can help everyone get their message out with clear language and then check against compliance standards.

Next the team analyzes patient datasets, trial results, and biomarker correlations using a custom agent to generate deep model-driven hypotheses and insights.

Copilot Studio icon

AI Agent

Benefit: Accelerate data-driven hypothesis generation with custom ML models and visualizations.

Use Copilot to prepare the final regulatory documentation using templates in Word. Prepare the internal close out reports in Word using Researcher to combine insights across documents.

Word icon

Copilot in Word

Benefit: Improve report quality to speed approvals and get better insights.

Get started with Researcher

KPIs

Opportunity to impact key functional area KPIs

How Microsoft Copilot can help improve product time to market

The time spent on drug research and trials. Reducing time to market can reduce costs and accelerate revenues.
Boost productivity
  • Rapidly find information
  • Diagnose problems faster
  • Check for similar issues and resolutions
  • Quickly send follow-up communications

How Copilot can help to reduce claims processing time

This KPI measures the average time to process a claim and can impact patient satisfaction.
Respond to a claim
  • Create richer, faster responses to claims
  • Have Copilot assist with drafting and summarizing emails
  • Simplify finding information for claims responses

How Copilot can help to reduce wait times

This measures the average time a patient waits before receiving care. It’s calculated by dividing the total wait time by the number of patients.
Reduce waiting
  • Address more queries in less time
  • Personalize solutions
  • Improve staff availability based on automated capacity-based scheduling
  • Diagnose problems faster

How Copilot can help to reduce readmission rates

This measures the percentage of patients who are readmitted to the hospital within a specific time frame after being discharged.
Reduce churn
  • Address more queries in less time
  • Personalize solutions
  • Improve staff availability based on automated capacity-based scheduling
  • Diagnose problems faster

How can Copilot improve patient retention

This KPI measures the percentage of patients who return to the same healthcare facility for future care.
Reduce churn
  • Address more queries in less time
  • Personalize solutions
  • Improve staff availability based on automated capacity-based scheduling
  • Diagnose problems faster

1Access Microsoft 365 Copilot Chat at m365copilot.com, or the Microsoft 365 Copilot Chat mobile app and set toggle to “Web”.

2Access Microsoft 365 Copilot Chat at m365copilot.com, the Microsoft 365 Copilot Chat mobile app, or the Microsoft 365 Copilot Chat app in Teams, and set toggle to “Work”.

3AI Agents allow Copilot to access your organization-specific apps. In the past this would have required an API call to get data from a system of record.

The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.