Microsoft Scenario Library Government Pinpoint and assess potential fraud risks

Available with: Microsoft 365 Copilot and Microsoft Foundry

Government scenario: Pinpoint and assess potential fraud risks

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Scenario

Leveraging Microsoft 365 Copilot government compliance teams have a unique and valuable tool for proactively detecting, investigating, and supporting regulatory compliance.

1. Aggregate and connect relevant data

An AI Agent has been trained to detect fraud on transactions flowing through the point-of-sale system.

Microsoft Copilot Studio icon

AI Agent

Benefit: Review transactions with little delay and avoid analyst burnout.

2. Analyze data for anomalies

An investigator exports the flagged transactions to Excel and uses Analyst agent to detect patterns in the fraud, looking for locations or departments that require investigation.

Analyst icon

Analyst

Sample prompt: Identify any patterns in the flagged transactions.

3. Review flagged transactions, case summaries

The analyst uses Researcher to understand case summary, including transaction details, related communications, and supporting documentation.

Researcher icon

Researcher

Sample prompt: Draft a summary of flagged transactions including payment details, vendor info, and links to supporting emails or files.

4. Automate escalation management

A digital agent routes high-risk case summaries to appropriate compliance officers and sends reminders for overdue reviews. This ensures timely investigation and a clear audit trail for every escalation.

Microsoft Copilot Studio icon

AI Agent

Sample prompt: Escalate this case to /ComplianceOfficer

5. Support triage

With a table of flagged transactions, Copilot can help add risk-scoring columns (duplicates, rapid repeats, amount outliers) and generate a triage table and defensible QA sample.

Sample prompt: In this spreadsheet, add columns for duplicate invoices, vendor blacklist match (/VendorWatchlist.xlsx).

6. Prepare audit-ready reports

The analyst then drafts final reports summarizing findings, actions taken, and recommendations for process improvements. Reports are stored for audit readiness and future reference, ensuring transparency and compliance.

Word icon

Copilot in Word

Benefit: Draft an audit-ready report summarizing fraud investigations, outcomes, and recommended controls. Save to the compliance SharePoint library.

KPIs

Opportunity to impact key functional area KPIs

How Microsoft Copilot can help maintain budgets

Copilot can be extended into financial systems and other processes to bring data together and speed decision-making based on targets and trends.

Speed data analysis and reporting

  • Quickly analyze trends
  • Generate informative charts
  • Create strategy presentations

Inform your decisions

Improve your data

How Microsoft Copilot can help improve courtroom efficiency

Automate the tracking of Judicial utilization to uncover data insights and increase courtroom efficiency and transparency.

Task organization

  • Ensure critical tasks are addressed first
  • Track multiple deadlines

Save time

How Microsoft Copilot can help improve communications

Copilot streamlines employee creativity and collaboration, reducing the time and effort needed to meet communication demands and bolstering public trust.

Content creation

  • Ideate creative new ways to communicate
  • Tailored content to increase
    engagement and reach
  • Translation to expand global reach
  • Analyze effectiveness to update in real time

Task organization

Meeting insights

How Microsoft Copilot can help reduce procurement cycle time

Enable faster delivery timelines and contract compliance percentage rates to ensure contract terms and are met.

Optimizing Procurement Workflows

  • Reduce time spent on administrative tasks
  • Find knowledge and take action
  • Efficiently draft and format documents
  • Swiftly scan and summarize documents

Advancing Review

Facilitating Decisions

1Access Microsoft 365 Copilot Chat at m365copilot.com, or the Microsoft 365 Copilot Chat mobile app and set toggle to “Web”.

2Access Microsoft 365 Copilot Chat at m365copilot.com, the Microsoft 365 Copilot Chat mobile app, or the Microsoft 365 Copilot Chat app in Teams, and set toggle to “Work”.

3AI Agents allow Copilot to access your organization-specific apps. In the past this would have required an API call to get data from a system of record.

The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.