Organizational messages

Connect with your organization by sending your users customized messages within their flow of work in Microsoft products. Within the Microsoft 365 admin center, Organizational messages experiences provide your admin team effective authoring and management of these high visibility messages. With organizational messages, your team can increase adoption of apps and services, onboard new employees, drive team initiatives, and keep people in the know about tech updates and training opportunities.

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Create messages

Write, edit, and govern the publishing of fully customized or premade messages.

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Manage inventory

Understand and control your organization's active, scheduled, and sent messages in a centralized management experience.

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Optimize

Make more effective messages with advanced features, like urgent delivery and activity charts.

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Organizational messages - Create

Create messages

When creating an organizational message in Microsoft 365 admin center, admins have access to tools that can help them craft and send effectively, including:

  • Customizable content - Write words, add images, and include links that best reflect the voice and objectives of your organization.
  • Visible locations - Choose between different locations, such as in Windows and Teams, where user will see your messages onscreen.
  • Powerful targeting – Set just the right groups within your organization that would benefit most from your message, such as certain AAD user groups.
  • Flexible schedule - Configure messages for an urgent one-time delivery or for longer-term periods with frequency limits that keep users from receiving messages too many times.
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Organizational messages - Manage

Manage inventory

Centralized message management in Microsoft 365 admin center ensures admins can accomplish the following:

  • Total control – Cancel, delete, approve, and copy messages for your tenant all in one place.
  • Helpful filtering – Find the right messages by narrowing your view to a status (e.g., “Pending approval”), location (e.g., “Teams teaching popover”), or objective (e.g., “Adoption”).
  • Review details – Review the complete message content and configuration in one simple preview page.
  • Success measurement – Understand how messages are performing with aggregate performance data.
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Organizational messages - Manage
Organizational messages - Optimize

Optimize

Get more out of organizational messages in Microsoft 365 admin center using advanced features, including:

  • Urgent delivery – Send important, time-sensitive messages on Windows using a special delivery configuration.
  • Advanced targeting – Scope messages to the right audiences with department and location attributes.
  • Review activity – View charts that show the impressions and interactions of users with specific messages.
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