Volunteer Manager guide
Meet Jacob, a Volunteer Manager with Contoso.org, who uses Microsoft Teams to help recruit, train, and deploy volunteers to help reach vulnerable people and communities quickly and effectively in times of needDownload PDF version
A day in the life of a volunteer manager using Microsoft Teams
Jacob starts his day using Teams by reviewing shift plans while collaborating and communicating with his colleagues. Throughout the day, he uses Teams mobile app to check activity and respond in real-time to the needs of volunteers and colleagues.
While walking to the office and using his smartphone, he joins his daily status meeting to discuss the volunteer recruitment event taking place later in the day.
Once in the office, Jacob accesses the recruiting event spreadsheet in the Files tab and works with other team members on finding out when and where to send volunteers co-editing in Excel.
Jacob hosts an induction video call with some recently recruited volunteers and uses PowerPoint to review Contoso.org’s volunteer policies with them. Once complete, he records the session’s notes and questions in the New Volunteer Induction channel.
On the planner app, Jacob notices he has a task to complete for the event later in the day. He creates a new Volunteer Recruitment and Events channel and relocates the spreadsheet he worked on earlier for the event there and invites his teammates to provide feedback.
Jacob receives a request via Teams chat to meet with one of his volunteers right before the event is scheduled to start. He is able to start a chat quickly in Teams and avoids an issue without a long chain of emails.
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