Nurse Supervisor guide
Meet Michelle, a Charge Nurse at Contoso Hospital, who uses Microsoft Teams to collaborate, connect, and improve patient care.Download PDF version
A day in the life of a nurse supervisor using Microsoft Teams
Michelle starts her day at the hospital by clocking in using Teams on her mobile device as she prepares for her shift.
From the nursing station, Michelle reviews the day’s Shift Report Summary, and sees patient care items have been flagged as high priority. Michelle reviews these items and follows-up on missing lab work and potential discharges.
She then heads to the Daily Huddles with the clinical team and ensures they are monitoring their Teams channel for priority items that require completion for patient care.
In charge of managing bed assignments, Michelle makes sure available beds are cleaned and ready for admissions. She sends notes to biomed that room 1A needs a bed repaired/replacement.
Michelle tags a new nurse in OneNote that contains the PICC prep checklist to make sure the doctor has what is needed
She reviews the patient discharge list to confirm they have required medications, medical devices, and care instructions for discharge to be completed.
Michelle attends the hospital Quality and Safety Huddle and learns there is an increase in infection rates on the Dashboard for 2 nursing care units. The trends are tracked to improperly cleaned equipment
She tags the Nurse Supervisors at both hospital locations where the equipment is used. She creates a new Teams channel to keep in touch and share best practices with her colleagues.
A patient’s family shows up in the waiting room and asks Michelle about a loved one. She searches for the patient’s electronic record on her mobile device and updates the family.
Michelle schedules the monthly inservice training for updated procedures and tags all nurses and supporting staff.
At the end of her shift, Michelle reviews Shift Summary with oncoming Charge Nurse and clocks out.
Microsoft Teams adoption resources
Use our resources to go from inspiration to execution and accelerate your time to value with our productivity cloud.