IT scenario: Evaluate and purchase a new IT solution

Download scenario guide Watch how to start with Microsoft Copilot
Available with: Microsoft 365 Copilot Scenario level:
Buy

KPIs impacted

IT management costs

Value benefit

Cost savings

Employee experience

Using Copilot to evaluate and purchase a new IT solution


1. Gather business requirements

Use Microsoft Copilot to aggregate multiple threads of conversations and create a holistic view of all essential business requirements for the new solution.

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Business Chat2

Sample Prompt: Summarize my conversations about [project name].

2. Research solutions

Quickly and accurately compare available solutions in market using Copilot.

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Business Chat1

Sample Prompt: Prepare a summary of information gathered from [website].

3. Create a build vs. buy analysis

Use Copilot in Excel to compare quotes from vendors and analyze key differences.

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Copilot in Excel

Sample Prompt: Add a column showing the deviation from the lowest number in the total cost column.

Try in Copilot Lab: Get column ideas

4. Create solution RFP

Draft RFP to the selected vendors using Copilot to take content from your emails, meeting notes, and presentations.​

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Copilot in Word

Sample Prompt: Draft a “request for proposal” using the attached files as reference: [email], [meeting recap[, [presentation].

5. Create a comparison chart

Use Copilot to create a comparison chart across all the vendor proposals you received.

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Business Chat2

Sample Prompt: Create a comparison chart with each company’s proposal, with the company at the top of each column, and rows that compare cost, services provided, and timeline.

6. Create launch communication

Use Copilot in Outlook to easily draft an email announcing the new solution and thanking contributors. ​

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Copilot in Outlook

Action: Use Coaching by Copilot to ensure that it is clear, concise, and impactful and provide coaching tips.

1Access Copilot at copilot.microsoft.com or the Microsoft Copilot mobile app and set toggle to “Web”.

2Access Business Chat at copilot.microsoft.com or the Microsoft Copilot mobile app and set toggle to “Web”.

3Copilot agents allow Microsoft 365 Copilot to access your organization-specific apps. In the past, this would have required an API call to get data from a system of record. The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.

The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.