Microsoft Scenario Library Manufacturing Production schedule optimizer agent

Available with: Microsoft Copilot Studio

Manufacturing scenario: Production schedule optimizer agent

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Scenario

Use Copilot Studio to create a production schedule optimizer agent

Dynamically generates and updates factory production schedules by factoring in constraints and system data—ensuring that planners can minimize delays, avoid stockouts, and improve order fulfillment.

1. Ingest production orders

Retrieves production plans, bill of materials (BOM), and job orders from enterprise systems to establish baseline schedules.

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AI Agent

Benefit: Centralizes all production-related information for accurate baseline.

Collects machine availability, performance, and health status (e.g., temperature, vibration) to detect downtimes or over-utilized assets.

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AI Agent

Benefit: Incorporates machine-related data into scheduling.

Gathers shift rosters and personnel availability to ensure labor readiness in the updated plan.

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AI Agent

Benefit: Collects shift rosters and personnel availability data to prevent resource conflicts.

Continuously updates production schedules to reduce delays, avoid bottlenecks, and make better use of resources.

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AI Agent

Benefit: Generates optimal schedules with minimal stockouts and improved throughput.

Communicates updated schedules or potential delays through email, or alerts.

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AI Agent

Benefit: Keeps planners informed and enables faster course corrections.

KPIs

Opportunity to impact key functional area KPIs

How Microsoft Copilot can help improve product time to market

Use Copilot capture customer needs and then support coordination of product development activities.
Boost productivity
  • Rapidly find information
  • Diagnose problems faster
  • Check for similar issues and resolutions
  • Quickly send follow-up communications

How Microsoft Copilot can help employee turnover rates

Retain critical plant and headquarters staff by improving the work/life balance of all workers by simplifying overhead tasks. Improve skilling to provide more growth opportunities and increase internal hiring.​
Improve quality of internal materials and processes
  • Improve job descriptions for further role clarity
  • Improve company meetings with summarization and recap
  • Completely focus during the meeting

How Microsoft Copilot can help customer satisfaction

Improve customer service performance with tailored LLMs for higher first-time call resolution. Improve customer communications whether through improved writing or improved call scripts.​
Incorporate feedback
  • Rapidly analyze customer feedback
  • Quickly create recommendations
  • Swiftly update scripts and processes
  • Create communications to socialize the changes

How Microsoft Copilot can help minimize scrap rate

Quickly identify quality issues by accessing and analyzing quality logs. Reduce the cost of any recall programs that are required with effective management and tailored responses.​
Speed problem resolution​
  • Rapidly find information​
  • Diagnose problems faster​
  • Check for similar issues and resolutions​
  • Quickly send follow-up communications​

How Microsoft Copilot can help supply chain performance

Use AI to generate evaluation criteria for new materials and suppliers. Review contracts to make the most effective deals and use AI analysis to evaluate supplier performance.
Speed data analysis and reporting​
  • Quickly analyze trends​
  • Generate informative charts​
  • Create strategy presentations ​

How Microsoft Copilot can help minimize production downtime

Use Copilot to analyze information from manufacturers apps to predict and prevent equipment failures, manage inventory levels and identify training that can help staff keep machines operating. 
Speed problem resolution​
  • Rapidly find information​
  • Diagnose problems faster​
  • Check for similar issues and resolutions​
  • Quickly send follow-up communications​

1Access Microsoft 365 Copilot Chat at m365copilot.com, or the Microsoft 365 Copilot Chat mobile app and set toggle to “Web”.

2Access Microsoft 365 Copilot Chat at m365copilot.com, the Microsoft 365 Copilot Chat mobile app, or the Microsoft 365 Copilot Chat app in Teams, and set toggle to “Work”.

3AI Agents allow Copilot to access your organization-specific apps. In the past this would have required an API call to get data from a system of record.

The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.