Microsoft Scenario Library Government Upskilling recommendation agent

Available with: Microsoft Copilot Studio

Government scenario: Upskilling recommendation agent

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Scenario

Use Copilot Studio to create an upskilling recommendation agent

Analyzes citizen’s skills to recommend targeted training and job opportunities.

1. Ingest resumes uploaded

Collects resumes securely and extracts relevant skill details for analysis.

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AI Agent

Benefit: Collects resumes to automate extraction of relevant skills.

Maps extracted skills to target role requirements by cross-referencing the internal job catalog.

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AI Agent

Benefit: Maps existing candidate skills from internal job catalog to target role’s required skills.

Analyzes uploaded resumes and compares skills to live role requirements & Skill Gaps.

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AI Agent

Benefit: Identifies gaps in current skills from uploaded resumes and provides recommendations for areas to upskill.

Recommends personalized training and job opportunities via Teams or email, powered by no-code agent workflows.

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AI Agent

Benefit: Delivers personalized learning options via Teams and emails.

Curates and consolidates videos, documents, and interactive modules from internal sources into a single, easy-to-navigate learning playlist.

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AI Agent

Benefit: Consolidate videos, documents, and interactive modules to provide centralized access to all learning materials.

Escalates edge cases (e.g., low alignment with any career paths) to human counselors with a summary of gaps and role-fit analysis.

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AI Agent

Benefit: Connects edge cases (e.g., low alignment with any career paths) via Teams or emails to human counselors for role-fit analysis.

KPIs

Opportunity to impact key functional area KPIs

How Microsoft Copilot can help maintain budgets

Copilot can be extended into financial systems and other processes to bring data together and speed decision-making based on targets and trends.
Speed data analysis and reporting
  • Quickly analyze trends
  • Generate informative charts
  • Create strategy presentations

How Microsoft Copilot can help improve courtroom efficiency

Automate the tracking of Judicial utilization to uncover data insights and increase courtroom efficiency and transparency.
Task organization
  • Ensure critical tasks are addressed first
  • Track multiple deadlines

How Microsoft Copilot can help improve communications

Copilot streamlines employee creativity and collaboration, reducing the time and effort needed to meet communication demands and bolstering public trust.
Content creation
  • Ideate creative new ways to communicate
  • Tailored content to increase
    engagement and reach
  • Translation to expand global reach
  • Analyze effectiveness to update in real time

How Microsoft Copilot can help reduce procurement cycle time

Enable faster delivery timelines and contract compliance percentage rates to ensure contract terms and are met.
Optimizing Procurement Workflows
  • Reduce time spent on administrative tasks
  • Find knowledge and take action
  • Efficiently draft and format documents
  • Swiftly scan and summarize documents

1Access Microsoft 365 Copilot Chat at m365copilot.com, or the Microsoft 365 Copilot Chat mobile app and set toggle to “Web”.

2Access Microsoft 365 Copilot Chat at m365copilot.com, the Microsoft 365 Copilot Chat mobile app, or the Microsoft 365 Copilot Chat app in Teams, and set toggle to “Work”.

3AI Agents allow Copilot to access your organization-specific apps. In the past this would have required an API call to get data from a system of record.

The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.