Available with: Microsoft 365 Copilot and Copilot Studio
Government scenario: Emergency Operations Situational Picture
Scenario
AI-powered automation delivers a unified, real-time situational picture—enabling emergency teams to respond faster, coordinate more effectively, and keep leadership informed.
1. Monitor for clusters of incidents
An agent regularly reviews and maps incident reports across multiple systems—triggering alerts to officials whenever a high-frequency of incidents occur.
Benefit: Enable government agencies to detect clusters of emergencies and trigger rapid alerts to leadership and response teams.
2. Visualize and track incident progression
A dashboard is set up to map incidents. Use Copilot to add layers to the map to spot emerging risks, monitor incident clusters, and anticipate escalations.
Copilot in Power BI
Example prompt: Highlight areas with increasing activity over the last six hours.
3. Assess operational readiness and resources
By comparing incident locations and severity with available resources—such as field units, shelter capacity, and medical supplies—the EOC leader can get a snapshot of operational readiness.
Example prompt: Show current resource status for each district and flag any locations where available units or supplies are below recommended thresholds.
4. Coordinate multi-agency response
To ensure everyone receives timely, consistent information and reduces confusion during fast-moving events, the leader ask the agent to draft coordinated response plans, status updates, and situational reports.
Benefit: Draft a situational report for all agencies summarizing current incidents, resource status, and recommended actions. Send updates to field teams in Teams.
5. Monitor outcomes and brief leadership
The agent uses Researcher to create an executive briefing for leadership. The report provides decision-makers with a clear, actionable summary and supports transparent after-action reviews.
Benefit: Create a brief for leadership showing incident outcomes, response times, and shelter utilization for today’s operations.
1Access Microsoft 365 Copilot Chat at m365copilot.com, or the Microsoft 365 Copilot Chat mobile app and set toggle to “Web”.
2Access Microsoft 365 Copilot Chat at m365copilot.com, the Microsoft 365 Copilot Chat mobile app, or the Microsoft 365 Copilot Chat app in Teams, and set toggle to “Work”.
3AI Agents allow Copilot to access your organization-specific apps. In the past this would have required an API call to get data from a system of record.
The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.
What's next
Explore more Government Scenarios
Government Scenario LibraryStart using Copilot
Go to the Copilot app to try a new scenario now. Everyone can start with Copilot Chat and if you are licensed Microsoft 365 Copilot connects to your work data and apps.
Start using CopilotView all downloadable content
Download our functional scenario kits, scenario guides, and day in the life guides to accelerate your Copilot implementation.
View downloads