Customer Adoption Flipbook
This interactive guide will help you jumpstart your Outlook mobile implementation.
Already started your adoption journey?
Microsoft Outlook in Microsoft 365 is the tool to use to bring people, conversations and communication all together.
Train Your Org
Outlook training provides a platform for breaking down silos and empowering individuals to work together, use their collective knowledge to solve problems and make better decisions.
Adoption Success Factors
Recruit key executive sponsors as their influence on culture is critical to driving employees’ adoption of new technology. Champions will evangelize and help build awareness, understanding and engagement throughout the community.
Identifying and defining your Business Scenarios helps achieve a smooth adoption by using Outlook mobile to address business challenges or achieve defined goals.
Internal promotional communications and engagement events that focus on creating excitement and awareness for end users are critical to drive sustained usage
Campaign to raise awareness regarding the value Outlook for iOS and Android will provide.
Events to kick-off an Outlook for iOS and Android launch and support adoption post-launch.
Short videos to play during the launch events to create excitement and awareness.
Communication and guide(s) to help end users get set up quickly and easily.
Email templates allowing you to follow-up with your users, post roll-out and launch around specific use case scenarios.
Conduct end user training to enable your organization to realize the full value of Outlook for iOS and Android.
Videos that can help end users understand different Outlook mobile features and functionalities.