Microsoft Scenario Library Operations Create a change management plan

Available with: Microsoft 365 Copilot

Operations scenario: Create a change management plan

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Scenario

Creating a change management plan can be much easier with Copilot assistance since Copilot can help gather and analyze feedback and then draft a new plan and the required communications to implement it.

1. Conduct change discovery

Meet with core stakeholders to understand the change and how it will impact people in the organization. Use Copilot in Teams to summarize the meeting, with action items.​

Microsoft Teams icon

Copilot in Teams

Benefit: Dedicate your focus to the meeting while Copilot focuses on capturing the notes.

KPIs

Opportunity to impact key functional area KPIs

How Microsoft Copilot can help improve operational efficiency

By streamlining processes, optimizing resources, or identifying bottlenecks, Copilot can help inform decision making and drive productivity.
Save time​
  • Generate meeting notes and follow up items​
  • Improve email and chart quality​

How Microsoft Copilot can help manage operational risks

By identifying anomalies, suggesting preventive measures, and streamlining processes, Copilot enhances operational reliability and minimizes risks.
Identify ​risks​
  • Continuously monitor regulations​
  • Enable timely detection and proactive risk management​

How Microsoft Copilot can help increase employee satisfaction

Leverage Microsoft’s Copilot to streamline operations, enhance efficiency, and deliver exceptional service, ensuring employee satisfaction.​
Efficient ticket resolution​
  • Quickly identify urgent issues​
  • Organize information from past interactions​

The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.