Microsoft Scenario Library Financial Services Banking – Legal contract generation & compliance check agent

Available with: Microsoft Copilot Studio

Financial Services scenario: Banking – Legal contract generation & compliance check agent

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Scenario

Use Copilot Studio to create a legal contract generation and compliance check agent

Simplifies contract creation and review by drafting documents, spotting compliance issues, and suggesting improvements to ensure legal accuracy and meet standards.

1. Generate draft contract

Uses templates and deal-specific data to auto-draft initial contracts.

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AI Agent

Benefit: Uses templates and deal-specific data to accelerate drafting and ensures template consistency.

Summarizes prior communications to inform contractual obligations.

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AI Agent

Benefit: Recaps action item to ensure contracts reflect actual agreements made.

Uses NLP to break down the contract into distinct, labeled clauses.

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AI Agent

Benefit: Extracts contract clause to enable precise review and easier compliance matching.

Evaluates each clause against internal legal rules and regulatory guidelines.

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AI Agent

Benefit: Flags non-compliant sections early in the process to be compliant.

Proposes edits for problematic language and unclear terms.

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AI Agent

Benefit: Redlines reduce rework and improves legal soundness.

Creates a final summary, redlines, and audit trail for legal or business approval.

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AI Agent

Benefit: Creates a final summary to speed up review cycles and enhances traceability.

KPIs

Opportunity to impact key functional area KPIs

Generate insights and content within the everyday flow of work, expedite investigations, and communicate more effectively to prevent and remediate compliance issues.
Speed data analysis and reporting
  • Quickly analyze trends
  • Generate informative charts
  • Create strategy presentations

Improve productivity by leveraging automation to quickly prioritize and accomplish daily tasks, optimize processes, and save time and effort on daily tasks.
Boost productivity
  • Rapidly research customer interactions
  • Create first drafts faster
  • Check for similar issues and resolutions
  • Quickly send follow-up communications

Differentiate customer interactions from competitors to help increase market share; Reduce the time for comprehensive portfolio evaluation with change recommendations reflecting market dynamics; Build trust and confidence among clients leading to increased number of active investors. 
Improve customer meetings
  • Research company information
  • Learn how to pitch the product
  • Organize information from past interactions
  • Completely focus during the meeting

Streamline operations for faster resolution of customer issues, providing tools for decision-making and strategy development. This can lead to higher customer satisfaction, increased customer lifetime value, and maximized customer investment portfolio.
Improve customer satisfaction
  • Diagnose a problem quickly using
    external and internal databases
  • Automated analysis using customer data and knowledge base
  • Quicker and more accurate draft responses
    based on historical resolution data
  • Proactive and personalized follow-up communications

1Access Microsoft 365 Copilot Chat at m365copilot.com, or the Microsoft 365 Copilot Chat mobile app and set toggle to “Web”.

2Access Microsoft 365 Copilot Chat at m365copilot.com, the Microsoft 365 Copilot Chat mobile app, or the Microsoft 365 Copilot Chat app in Teams, and set toggle to “Work”.

3AI Agents allow Copilot to access your organization-specific apps. In the past this would have required an API call to get data from a system of record.

The content in this example scenario is for demonstration purposes only. You should evaluate how Copilot aligns with your organization’s business processes, regulatory requirements, and responsible AI principles.