Plan
Gather your team and make a plan.
The essential guide to
Microsoft 365 Copilot adoption
Back to the essential guide
Implement
Get Copilot in the hands of your people.
Adopt
Nurture a learning community.
Manage
Review results and resolve issues.
Improve on what you've delivered to your users by leveraging the Copilot Success Kit. Click here to explore the kit
Learn from customers
See how other customers are using Copilot.
News & events
What’s new in Copilot
Latest news
Introducing new collaboration-focused agents for Microsoft 365 Copilot users – giving every team, project, meeting, and community an AI teammate.
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Community
Join our community to ask questions in our forums, connect with other community members, and catch up on previous events you may have missed.
Watch this space for our future community calls to meet others using Microsoft 365 Copilot, as well as on-demand training. Missed our previous Ask Microsoft Anything (AMA) events? Catch up here.
Events
- Copilot + OneDrive event: learn how OneDrive uses Copilot and AI to be more than just file storage
- Microsoft AI Tour: free, one-day events worldwide to learn from experts and get hands-on experience with AI
- Catch up on the Digital Deep Dive: Copilot Control System event
- Discover a Community Days event near you to expand your skills, meet people on the same journey, and solve issues as they arise
- Agent Build-A-Thon: In person and virtual events providing teams worldwide with opportunities to build innovative agentic prototypes with Microsoft Copilot Studio
Join the Copilot community
Ask questions and share your experience with other customers on the Microsoft Tech Community.
Microsoft 365 Copilot adoption planning checklist
Gather your team and use this checklist to begin your planning process. Import it into Microsoft Lists or add additional content as needed in your organization. Click here to download a version of this checklist in Excel.
- Identify your Executive Sponsor for your AI transformation. This person will help explain to all employees why you are rolling out Copilot in your company.
- Build your team. Bring together business leaders, your IT people and those who will run the community and focus on skilling your people.
- Pick your Champions and early adopters. Your Champions will help business users use Copilot. Select business users who have a process or department in common and that are willing to onboard first.
- Complete the technical readiness. Have your IT team deploy licenses and make sure Copilot is available in Microsoft Teams, Outlook and Office applications. Use our FastTrack team and readiness guides to help with this and all technical readiness.
- Nurture a learning community. Communicate with your business users giving them example prompts, sharing resources, encouragement and conducting training sessions.
- Monitor your usage and talk your staff. Prioritize understanding how to continuously improve their experience and the organizations results.
Join the Copilot community
Ask questions and share your experience with other customers on the Microsoft Tech Community.
Pick your people and deploy Copilot licenses
Pick your people
Select your early adopters – users who will use new capabilities and share feedback.
Deploy licenses
You can manage Microsoft 365 Copilot licenses in the Microsoft 365 admin center. You can assign to individual users or to groups of users, and also reassign licenses to other users.
Join the Copilot community
Ask questions and share your experience with other customers on the Microsoft Tech Community.
Nurture a learning community
A Community of Practice generates excitement, encourages sharing learnings, and supports future Copilot Champions and experts.
We recommend using the Copilot community template in Microsoft Viva Engage for enterprise organizations already utilizing Viva Engage, but small/medium business may opt for Microsoft Teams or other community chat tools.
Use your community to host training sessions, share prompts, answer common quesitons and provide encouragenent as people learn these new skills,
Join the Copilot community
Ask questions and share your experience with other customers on the Microsoft Tech Community.
Review results and resolve issues
Review user feedback
Review success measures. Conduct user feedback surveys and review results. Gather and amplify success stories. Address user training issues and resolve common challenges based on this data,
Perform Service Health Reviews
Service health reviews are where the implementation team and business stakeholders come together to review the insights from their AI transformation projects. Use the Microsoft 365 Admin Center and the Copilot Dashboard data for these check-ins along with insights from the prior step.
Discuss opportunities for further improvements and prioritize activities in these action oriented, roundtable sessions.
Join the Copilot community
Ask questions and share your experience with other customers on the Microsoft Tech Community.
Dive deeper with the Copilot Success Kit
For enterprise
Ready to go deeper? Our Copilot Success Kit features how-to resources organized by role to help you streamline and accelerate your time to value with Copilot.
For SMB
Are you a small/medium business? Check out our Copilot Success Kit for SMB, which boils the kit down to the critical components.
Join the Copilot community
Ask questions and share your experience with other customers on the Microsoft Tech Community.
