Microsoft Teams Phone Adoption

Teams Phone, the smart calling solution for Teams.

Download the Teams Phone overview

Adoption guide

Designed to help you roll out Teams Phone and accelerate adoption.

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Help Desk guide

Designed to support your IT Help Desk assist users with Teams Phone tasks.

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Training videos

These bite-size videos help you quickly get the most from Teams Phone.

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“At a glance” guides

Download allWas Teams Phone designed for everyone? Absolutely. But different roles may use different Teams Phone features throughout the day. Reference the following guides for the corresponding stakeholders you support.

Customer Facing Information WorkersExecutive AssistantsExecutivesFinance ProfessionalsFrontline WorkersHuman Resources ProfessionalsIT as a Service ProviderSales Professionals

“Get started” guides

Download allShare these helpful guides to ensure everyone in your organization can quickly learn the basics of Teams Phone.

Customer Facing Information WorkersExecutive AssistantsExecutivesFinance ProfessionalsFrontline WorkersHuman Resources ProfessionalsIT as a Service ProviderSales Professionals

Share the news

Use these customizable resources to help drive awareness and usage of Teams Phone within your organization.

Poster templateEmail template

Resource library

Teams Phone options for connecting to the PSTN

Use this helpful guide to find the right calling solution for your organization.

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Unlock the Value of Modern Calling with Teams Phone

Discover the flexibility Teams Phone provides to deploy a calling solution that works for your organization regardless of existing operator agreements, legacy hardware, or distributed workforce.

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End user live training

Need Teams training for your organization? Find live sessions and on-demand training here.

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Additional admin training

Looking for additional technical training? Check out our videos, decks, interactive guides, and technical documentation.

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FastTrack self-service deployment guide

This guide will help you transition from your existing voice solution to Microsoft Teams Phone. You’ll be guided through discovery and planning phases, or you can go straight to deployment. You’ll be able to configure a calling plan, Operator Connect, Teams Phone Mobile, Direct Routing, caller ID, and other features.

View the guideLearn more about FastTrack