人力資源場景: Automate benefits query management
下載場景指南可用於: Copilot for Microsoft 365 | Copilot Studio 場景等級:
KPI 受到影響
Turnover rate
入職時間
價值效益
節約成本
員工體驗
Using Copilot to automate benefits query management
1. Create a chatbot
Create a custom copilot accessing HR information in Microsoft Graph with guided prompts around employee benefits. Once ready, launch it as an app in Microsoft Teams for your organization.
![Microsoft Teams icon](/wp-content/uploads/2021/02/teams-icon.png)
團隊中的副駕駛
![Copilot Studio icon](/wp-content/uploads/2024/03/icon-copilot-studio.png)
Copilot工作室
Streamline the benefits inquiry process with instant, 24/7 chatbot assistance.
2. Benefits analysis
Employees may ask the chat bot for more details about specific benefits.
![Microsoft Teams icon](/wp-content/uploads/2021/02/teams-icon.png)
團隊中的副駕駛
![Copilot Studio icon](/wp-content/uploads/2024/03/icon-copilot-studio.png)
Copilot工作室
Match employee criteria with the best available benefits packages.
3. Recommendation
Employees can provide the chat bot with desired outcomes and ask Copilot to pull specific benefits recommendations.
![Microsoft Teams icon](/wp-content/uploads/2021/02/teams-icon.png)
團隊中的副駕駛
![Copilot Studio icon](/wp-content/uploads/2024/03/icon-copilot-studio.png)
Copilot工作室
Providing tailored recommendations helps employees make informed decisions about their benefits.
4. Feedback collection
Use the chat bot to automate the feedback collection in a database for analysis.
![Microsoft Teams icon](/wp-content/uploads/2021/02/teams-icon.png)
團隊中的副駕駛
![Copilot Studio icon](/wp-content/uploads/2024/03/icon-copilot-studio.png)
Copilot工作室
Gathering feedback allows for the refinement of the recommendation process.
5. Administration assistance
Leveraging the feedback collected, use Copilot in Word to update employee resources and knowledge bases.
![Word icon](/wp-content/uploads/2023/07/icon-microsoft-word.png)
Word 中的副駕駛
Streamlining the administration process reduces HR workload and improves accuracy.
6. Reporting
Use Copilot in Word to help draft a report on employee sentiment regarding resources, benefits, and potential improvements.
![Word icon](/wp-content/uploads/2023/07/icon-microsoft-word.png)
Word 中的副駕駛
Reporting on trends and satisfaction helps HR to continually improve the benefits offerings.
1訪問 Copilot: copilot.microsoft.com or the Microsoft Copilot mobile app and set toggle to “Web”
2訪問 Copilot: copilot.microsoft.com、Microsoft Copilot 行動應用程式或 Teams 中的 Copilot 應用程序,並將切換設為“工作”