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Ver downloadsCenário de RH: Automate benefits query management
Baixar guia de cenárioDisponível com: Copilot for Microsoft 365 | Copilot Studio Nível do cenário:
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Using Copilot to automate benefits query management
1. Create a chatbot
Create a custom copilot accessing HR information in Microsoft Graph with guided prompts around employee benefits. Once ready, launch it as an app in Microsoft Teams for your organization.
Copiloto em Equipes
Estúdio Copilot
Streamline the benefits inquiry process with instant, 24/7 chatbot assistance.
2. Benefits analysis
Employees may ask the chat bot for more details about specific benefits.
Copiloto em Equipes
Estúdio Copilot
Match employee criteria with the best available benefits packages.
3. Recommendation
Employees can provide the chat bot with desired outcomes and ask Copilot to pull specific benefits recommendations.
Copiloto em Equipes
Estúdio Copilot
Providing tailored recommendations helps employees make informed decisions about their benefits.
4. Feedback collection
Use the chat bot to automate the feedback collection in a database for analysis.
Copiloto em Equipes
Estúdio Copilot
Gathering feedback allows for the refinement of the recommendation process.
5. Administration assistance
Leveraging the feedback collected, use Copilot in Word to update employee resources and knowledge bases.
Copiloto no Word
Streamlining the administration process reduces HR workload and improves accuracy.
6. Reporting
Use Copilot in Word to help draft a report on employee sentiment regarding resources, benefits, and potential improvements.
Copiloto no Word
Reporting on trends and satisfaction helps HR to continually improve the benefits offerings.
1Acesse Copilot em copilot.microsoft.com or the Microsoft Copilot mobile app and set toggle to “Web”
2Acesse Copilot em copilot.microsoft.com, o aplicativo móvel Microsoft Copilot ou o aplicativo Copilot no Teams e alterne para “Trabalho”
