人力资源场景： Automate benefits query management
下载场景指南适用于： Copilot for Microsoft 365 | Copilot Studio 场景级别：
受影响的 KPI
Turnover rate
入职时间
价值效益
节约成本
员工体验
Using Copilot to automate benefits query management
1. Create a chatbot
Create a custom copilot accessing HR information in Microsoft Graph with guided prompts around employee benefits. Once ready, launch it as an app in Microsoft Teams for your organization.
团队中的副驾驶
Copilot工作室
Streamline the benefits inquiry process with instant, 24/7 chatbot assistance.
2. Benefits analysis
Employees may ask the chat bot for more details about specific benefits.
团队中的副驾驶
Copilot工作室
Match employee criteria with the best available benefits packages.
3. Recommendation
Employees can provide the chat bot with desired outcomes and ask Copilot to pull specific benefits recommendations.
团队中的副驾驶
Copilot工作室
Providing tailored recommendations helps employees make informed decisions about their benefits.
4. Feedback collection
Use the chat bot to automate the feedback collection in a database for analysis.
团队中的副驾驶
Copilot工作室
Gathering feedback allows for the refinement of the recommendation process.
5. Administration assistance
Leveraging the feedback collected, use Copilot in Word to update employee resources and knowledge bases.
Word 中的副驾驶
Streamlining the administration process reduces HR workload and improves accuracy.
6. Reporting
Use Copilot in Word to help draft a report on employee sentiment regarding resources, benefits, and potential improvements.
Word 中的副驾驶
Reporting on trends and satisfaction helps HR to continually improve the benefits offerings.
1访问 Copilot copilot.microsoft.com or the Microsoft Copilot mobile app and set toggle to “Web”
2访问 Copilot copilot.microsoft.com、Microsoft Copilot 移动应用程序或 Teams 中的 Copilot 应用程序，并将开关设置为“工作”
