HR 시나리오: Automate benefits query management
시나리오 가이드 다운로드다음과 함께 사용 가능: Copilot for Microsoft 365 | Copilot Studio 시나리오 수준:
영향을 받는 KPI
Turnover rate
탑승 시간
가치 혜택
비용 절감
직원 경험
Using Copilot to automate benefits query management
1. Create a chatbot
Create a custom copilot accessing HR information in Microsoft Graph with guided prompts around employee benefits. Once ready, launch it as an app in Microsoft Teams for your organization.
팀의 Copilot
Copilot 스튜디오
Streamline the benefits inquiry process with instant, 24/7 chatbot assistance.
2. Benefits analysis
Employees may ask the chat bot for more details about specific benefits.
팀의 Copilot
Copilot 스튜디오
Match employee criteria with the best available benefits packages.
3. Recommendation
Employees can provide the chat bot with desired outcomes and ask Copilot to pull specific benefits recommendations.
팀의 Copilot
Copilot 스튜디오
Providing tailored recommendations helps employees make informed decisions about their benefits.
4. Feedback collection
Use the chat bot to automate the feedback collection in a database for analysis.
팀의 Copilot
Copilot 스튜디오
Gathering feedback allows for the refinement of the recommendation process.
5. Administration assistance
Leveraging the feedback collected, use Copilot in Word to update employee resources and knowledge bases.
워드의 Copilot
Streamlining the administration process reduces HR workload and improves accuracy.
6. Reporting
Use Copilot in Word to help draft a report on employee sentiment regarding resources, benefits, and potential improvements.
워드의 Copilot
Reporting on trends and satisfaction helps HR to continually improve the benefits offerings.
1Copilot에 액세스하세요. copilot.microsoft.com or the Microsoft Copilot mobile app and set toggle to “Web”
2Copilot에 액세스하세요. copilot.microsoft.com, Microsoft Copilot 모바일 앱 또는 Teams의 Copilot 앱을 선택하고 토글을 "작업"으로 설정합니다.
